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How do I exclude an incident from my dashboard data?

Note: Your organisation may have customised some screens, so they may not appear the same.  Don't worry though, the concept remains the same

 If in doubt you should contact your System Administrator for further support

 

Firstly, you will need to login to your Notify account, you can do this here

1. Select the Incidents tab

Incidents-1

 

2. Click on the Incident you would like to exclude

 

3. Select the ✏️ icon under Is this an excluded incident?

 

4. Select Yes

 

5. Optionally add notes

 

6. Click save

The incident will then be excluded from the standard and extended Incident Management dashboards.