How do I find the performance status of Notify Technology products?

The status page provides real-time information about the operational status of the Notify platform. You will find updates on our service availability, scheduled maintenance, and any incidents affecting system performance.

 
Accessing the Status Page
  1. Visit the Notify Official Website

    Locate the Status Page Link:

    • Scroll to the bottom of the homepage.
    • Look for link labelled “Status Page” in the footer section.
  2. Direct URL Access:

    • If you have the direct URL to the status page, you can enter it into your browser’s address bar.

  3. Bookmark for Easy Access:

    • Once you have accessed the status page, bookmark it in your browser for quick future access.

Benefits of the Status Page

  • Real-Time Updates: View the current status of all service components.
  • Incident Reports: Check for any ongoing issues or past incidents.
  • Maintenance Notices: Subscribe to stay informed about scheduled maintenance and potential service interruptions.
  • Performance Metrics: Access performance data and system uptime statistics.

Common Issues and Troubleshooting

  • Page Not Found: Ensure you have the correct URL. Check see steps above to support.

FAQ's

Is the status page accessible by any browser? 

Yes, it is available supported across all current browsers​

Is the status page something that notify has built? 

No, Notify leverages the Atlassian technology Status Page module to comply with a standard Software as a Service (SaaS) product status page in market.​

Is this solution available on both Notify Cloud and Mobile Apps?

No, it’s only available on Notify Cloud at this time, however, it’s our intention to add this to the mobile offering at a future point

Contact Support

If you have any difficulties accessing the status page or need further assistance, contact us at customersuccess@notifytechnology.com to be passed through to our official support channel.