Note: Your organisation may have customised some screens, so they may not appear the same. Don't worry though, the concept remains the same
If in doubt you should contact your System Administrator for further support
Firstly, you will need to login to your Notify account, you can do this here
1. Select the Incidents tab
2. Select the Incident you wish to flag as confidential
3. Select the ✏️ icon under Is Confidential?
4. Select Yes
5. Optionally add confidential delegates
These will be the users that will be able to access this confidential incident
6. Optionally add notes
7. Click Save
The incident will then have a red padlock next to the status.
Only those with the Confidential Incidents Manager permission and Confidential delegates added will be able to click into the incident to view the details.
To remove the confidential status from the incident, click back onto the ✏️ icon and select No under 'Is this a confidential incident?'.
Then, click save.
Please note, you are only able to unflag a confidential incident if you are a confidential delegate and/or you have the Confidential Incidents Manager permission group.