What file types are supported on Notify?

Below is a breakdown of all supported file types that can be uploaded as attachments on Notify.

Note: Maximum file size is 25MB per file. 


  • .jpg

  • .jpeg

  • .png

  • .gif

Note: Microsoft Teams converts images to PNG automatically upon downloading these to your device. 

Notify is able to identify when a file format does not match it's content and may flag this when uploading an image downloaded from Microsoft Teams if this wasn't originally a PNG file.

To avoid this we recommend updating the File name extension from .png to one of the options above. 


  • .pdf (Portable Document Format; Adobe Acrobat)

  • .doc, .docx (Microsoft Word Document)

  • .ppt, .pptx, .pps, .ppsx (Microsoft PowerPoint Presentation)

  • .odt (OpenDocument Text Document)

  • .xls, .xlsx .xla .xlt .xlc (Microsoft Excel Document)

  • .key (Apple Keynote Presentation)

  • .zip (Archive File Format)

  • .msg (Outlook)


  • .mp3

  • .m4a

  • .oga

  • .ogg

  • .wav


For Incidents, Audits, Actions, Risk Assessments, and Method Statements, the maximum size of video attachments is 250mb.

  • .mp4,

  • .m4v (MPEG-4),

  • .mov (QuickTime)

  • .wmv, .asf, .avi, (MS)

  • .mpg, .mpeg (MPEG)

  • .ogx .ogv (Ogg)

  • .3gp (3GPP)

  • .3g2 (3GPP2)